Veggieman Home Delivery
Return Policy
Thanks for purchasing products from Veggieman Home which is operated by The Veggieman Limited.
Due to the nature of our business and products (fresh fruit and vegetables), no items are eligible to be refunded.
If a product arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement.
If anything is unclear or you have more questions, please feel free to contact our customer support team.
Cancellation Policy
Currently, because of the nature of our business and products (fresh fruit and vegetables), we cannot accept cancellations.
Payments Accepted
We currently accept payments by credit card and debit card via our PCI compliant payment gateway provider, Windcave.
No extra surcharge is applied above the quoted prices.
All prices on this website are quoted in New Zealand Dollars.
Delivery Times and Methods
We operate our own trucks. Delivery time will be advised at the time you place your order.
Contact Details
The Veggieman Limited
10 Clemow Dr, Mt Wellington.
Phone: 0800 VEGGIE
Mobile: 021339509 (Stu)
Email: 0800veggieman@gmail.com
Privacy Policy
This website, http://www.veggieman.co.nz, is operated by The Veggieman Limited.
Your Personal Information is used only for this website and for providing the services we offer here.
The information we require is limited to what is required to accept your order and deliver your goods.
This Privacy Policy helps to ensure that comply with applicable law in New Zealand.
We take your privacy seriously, and will only use your personal information for the purposes permitted by law and this Privacy Policy. Please read our Privacy Policy, and let us know if you have questions.
We Protect Your Personal Information
The Veggieman does not collect your credit card details. The process of collecting your credit card details when you place an order, is handled by Windcave. You can view their Privacy Policy here.
How We Collect Information
To enable Veggieman to accept and deliver your order, we acquire information which will include your name, address and other contact details.
How We Use and Disclose Information
Your personal information will not be shared with any third parties.
Security
Veggieman is committed to data security.
What is PCI-DSS?
PCI-DSS, the Payment Card Industry Data Security Standard, is a set of security requirements relating to the protection of cardholder data. PCI-DSS is governed by the Payment Card Industry (“PCI”) Security Standards Council, an organisation put together by the major card schemes - VISA, MasterCard, American Express, JCB and Discover. PCI-DSS is relevant to any entity that stores or transmits sensitive cardholder data, which consists of information such as the PAN (card number), card security code, track data, and PIN block. Preceding PCI-DSS, the card schemes had their own standards, and the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements.
Storage of Information
Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk and you accept all liability for such risk, to the extent legally permissible. Once we have received your information, we use strict procedures and security features to try to prevent unauthorised access.
Your Rights With Respect to Your Personal Data
You, as the customer of Veggieman, have certain rights with respect to your personal data.
You have the right to revoke your agreement to the collection, processing, and use of your personal data at any time with effect for the future by contacting our Data Protection Officer at the email address, or physical address, listed in this Privacy Policy. However, please note that doing so may result in Veggieman no longer being able to perform services for your benefit.
You have the right to request access and know what information is held about you. Veggieman will inform you, upon your written request to our Data Protection Officer, about the personal data it has in relation to you, how Veggieman has used it, and to whom it has been disclosed subject to certain exceptions prescribed by applicable law and regulation and provided we can authenticate your identity. You have the right to verify, update, or correct your information, and to have obsolete information removed.
You have the right to erasure, or otherwise to have your personal data deleted or removed upon written request to Veggieman. Please note that Veggieman may erase such data in a reasonable period of time.
How long will we retain your information?
We will not retain your Personal Information for longer than permitted by applicable law and regulation.
Updating this Policy
Veggieman reserves the right to change this Privacy Policy at all times. It is your responsibility to periodically verify the applicable privacy statement and to comply with its most recent version. This Privacy Policy statement was last modified in April 2020.
Cookies
Cookies are small text files that Veggieman places on your computer as a tool to remember your sign-in and shopping cart details.